THE ROLE OF MARKETING
Once a new drug application (NDA) or biologic license application (BLA) is
submitted to the U.S. Food and Drug Administration (FDA), the marketing role in
biotechnology and pharmaceutical companies becomes more apparent. The
traditional roles of product, placement, price and promotion become central to the
success of the launch; it typically takes 12-18 months of planning to effectively
prepare for a product launch (Garret 2002).1 However, early collaboration
between R&D and marketing, via market planning and development, are crucial
and often overlooked by small biotechnology firms. Pharmaceutical companies,
conversely, have a better understanding of the importance of this relationship.
By evaluating biotechnology and pharmaceutical firms and their
successes and failures in new product launches, we can begin to understand the
impact of marketing in the early development of new treatments. In this Chapter,
we first present a series of general observations on the current status of the
marketing role in biotechnology, we then evaluate the marketing function for
three biotechnology/pharmaceutical products (Viagra, Enbrel, and Natrecor) and
how it was incorporated or neglected in the development of the drugs. From
these development cycle profiles, we formulate our hypothesis that sophisticated
early-stage marketing enhances the value of the products being developed.
Furthermore, we postulate that both biotechnology and pharmaceutical firms
stand to create more productive alliances if they attain a solid understanding of
their market opportunities before entering such partnerships. Finally, from the
findings of this paper we will make several recommendations to optimize
marketing efforts in the development of biotechnology and pharmaceutical
products. These observations and recommendations are based on a series of
interviews and analysis of a panel of 30 biotechnology companies.
THE EVOLVING ROLE OF MARKETING IN BIOTECHNOLOGY
The biotechnology industry has been undergoing a significant
transformation over the last decade and a half. The traditional business model,
which included projected earnings 10 to 15 years down the road, is no longer
viable. In the former era, biotechnology companies were predominately pure
research-based companies, with little focus on marketing and commercialization.
In contrast, today’s biotechnology firms are adopting a more pragmatic model to
appease their shareholders. Biotechnology firms have come to realize that a
successful product launch is strongly correlated with a clear understanding of the
marketing and commercialization issues associated with the product and its
potential competitive arena. As this is typically not a core competency of
biotechnology firms, many firms are forming alliances with pharmaceutical firms,
traditionally recognized as having a strong marketing and sales infrastructure. In
2002 there were 31 deals between pharmaceutical and biotechnology firms
valued at over $200 billion4. While this is a decrease in the absolute number of
deals in 2001, the overall total value of the deals increased4. This new model
seeks to introduce earlier revenue streams to cash poor biotechnology firms.
However, according to Burrill, the majority of the big deals occur for late stage
products. Pharmaceuticals pay, on average, $115 million for phase III products
and the number of phase III deals has increased 53% over 2001 (Burrill 2003)4.
Late stage products offer pharmaceuticals expensive but proven “quick fixes” for
their ailing pipelines. One notable exception to late-stage deals is Roche, who
typically prefers pre-clinical and phase I deals. In 2002, Roche struck two deals
over $200 million with companies which had early phase products. According to
Kevin Sachs and Gary Pinkus from McKinsey & Company, pharmaceuticals are
overpaying for late-stage products to correct for their own pipeline deficiencies.
The risks associated with earlier stage products are offset by the value creating
deals. Furthermore, the additional risk can be diversified over a series of
On the other hand, a few historically research-based biotechnology
companies are becoming more marketing/sales orientated and now, in some
cases, compete with pharmaceutical firms. Examples include Amgen,
Genentech, Biogen-Idec, Genzyme, and Millennium. Biotechnology firms
attempting to incorporate marketing early in the drug development process will
face many challenges, including a major shift in culture.
MINI CASE: VIAGRA - MARKET SAVVY RESEARCHERS DRIVE SUCCESS
There are many successful examples of marketing in the pharmaceutical
field. However, none are so poignant as the case of Viagra.
Viagra is a blockbuster product for pharmaceutical giant, Pfizer. However,
Viagra’s path from discovery to commercialization was not straightforward.
According to Pfizer’s 1998 Annual Report, “marketing of prescription
pharmaceuticals depends to a degree on complex decisions about the scope of
clinical trials made years before product approval.” The history of Viagra clearly
demonstrates that wise strategic decisions made by researchers during clinical
trials can have a direct impact on the marketability of a drug. In particular, the
success of Viagra can be attributed to the marketing acumen of the original
scientists who recognized the potential for a drug that targeted patients with
The road to discovery. The original discovery team at Pfizer was led by Nicholas
Terrett and Peter Ellis. In 1985 the team submitted a research proposal for a
type 5 (PDE-5) inhibitor for possible application to hypertension. The registered
chemical, UK92480, which is now known as Viagra, generated coronary artery
activity, anti-thrombotic activity, enhanced nitric oxide and had an anti-anginal
effect. Based on these findings, Pfizer entered clinical trials. In 1992, when
Viagra was in its 7th clinical trial, the research team was focused on finding a
drug which would treat angina patients who suffered from chest pain caused by
blocked arteries. One half of the volunteers in one of the trial groups listed
increased penile erection as a side effect. The researchers noted that Viagra
was also increasing blood flow to the penis. Suddenly, what was little more than
a side effect had potential as an application for erectile dysfunction. In 1994,
Pfizer launched a trial with 12 patients who had erectile dysfunction and found
the effects of Viagra to statistically improve their conditions. Viagra received
approval from the FDA for E.D. on March 27, 1998.
The erectile dysfunction market. Viagra revolutionized the way that E.D. is
treated. Viagra was the first oral medicine for the condition. Prior to Viagra’s
launch, the most common method of treatment was an injection. Traditionally,
urologists had treated patients with E.D. but after Viagra was launched, primary
care physicians became the main prescribers of the drug.
Marketing. The first week after Viagra was launched, in April 1998, an astounding
4.3 million prescriptions had been written. By the end of 1998, more than
200,000 doctors had written 7 million prescriptions for 50 million tablets and it
was being sold in 40 countries. Pfizer’s pharmaceutical revenue in 1998 grew by
29%, with 12% of this growth attributed to Viagra, which had total sales of $788
million. Few drugs in history have attained such widespread use so quickly.
Viagra has been called stage II of the sexual revolution, after the contraceptive
pill, because of the effects it has had on society and society’s attitude toward sex.
The Viagra case highlights the importance of market understanding and
indication identification in early stage development. Pfizer was able to capitalize
on a previously untapped market because of its marketing savvy.
MINI CASE: ENBREL - THE UNEXPECTED WINNER
Enbrel provides another interesting case study on the role of marketing in
the biotechnology industry. Enbrel’s failure to adequately conduct early market
research precipitated a series that culminated with the acquisition of Immunex by
In November 1998, the FDA approved a treatment for rheumatoid arthritis
(RA) that took a new approach - using a genetically engineered version of a
natural body compound. The product was Immunex’ Enbrel. Enbrel works by
binding to and inactivating certain tumor necrosis factor (TNF) molecules before
they can trigger inflammation. The RA market is estimated to be approximately 5
million patients in the economically developed regions of the world and 2 million
patients in the United States alone. Though Enbrel was eventually approved for
indications outside of RA, in addition to further indications within RA, this case
study focuses only on the initial indication and the associated clinical studies.
Brief history. During the 1990’s, a new class of drugs designed to attack the
cause of rheumatoid arthritis, not just the symptoms, was being evaluated and
researched. These drugs appeared to be effective without causing the usual
side effects, such as stomach damage, associated with currently available drugs
for pain and inflammation. Clinical studies were started for some of them,
In September 1997, Enbrel passed Phase III trials and Immunex was
preparing to file with the FDA sometime during the first half of 1998. In an
interview with Edward Fritzky, CEO of Immunex, Fritzky stated that 1/3 of RA
patients in the United States were not adequately controlled on their existing
therapies and would therefore be ideal candidates for Enbrel 5( Fox News 1997).
Later that month, Immunex signed a deal with American Home Products Corp.
(now Wyeth) worth $100 million to market Enbrel for all indications outside
oncology. Since all indications to date were unrelated to oncology, AHP would
In March 1998, Fritzky stated his belief that the overall potential of Enbrel
would be approximately 1.8 million patients6 (Dow Jones News Service 1998).
This number was larger than initial predictions since Immunex now believed the
drug would eventually be approved for earlier stage RA patients as well.
Forecasting phase. In July 1998, an analyst at Adams Harkness & Hill Inc.
projected a US patient base of 400,000 to 500,000 patients for Enbrel7 (Dow
Jones News Service 1998). This number reflected the number of persons who
failed all traditional therapies. This number was then expanded when the
European market potential came on-line. Sales of Enbrel, according to the
analyst, were expected to be $139 million in 1999, $341 million in 2000 and $441
million in 2001. Actual sales in 1999 alone were $360 million.
The FDA granted approval of Enbrel in November 1998 for patients as a
last line of treatment. In the same month, Immunex announced its plan to file a
supplemental biologics license application with the FDA by the end of 1998 to
market the drug for children. Wyeth, AHP’s pharmaceutical division, also filed an
application with the European Market for approval of Enbrel in Europe. Based on
Immunex’ quarterly SEC filings, industry analysts stated that Immunex believed
first year sales of Enbrel would be greater than $250 million. These filings
provided the first public indications that Immunex believed it had a better drug in
its arsenal than industry experts had initially imagined.
The Good, the Bad and the Ugly. The good news was that Enbrel surpassed
nearly everyone’s expectations. An interview in February 1999 with Fritzky
provided some insight on why Enbrel became a blockbuster8 (CNBC 1999).
Fritzky attributed the initial explosion in sales to overwhelming approval of the
drug from both patients as well as health care practitioners. Fritzky also stated
that company executives were conservative about sales figures because they
were concerned the initial figures might simply be a spike from trial users. This
misestimation seems to underlie the basis of this paper: Immunex did not do an
adequate job in researching its primary (or for that matter its total) market
segment to determine potential adoption rates of Enbrel. By March 1999, 20,000
patients were signed up, with an additional 1,000-2,000 signing up each week.
In May 1999 the FDA approved Enbrel for use in juvenile RA. This
essentially doubled the market potential from 500,000 to 1,000,000 patients. By
this time, Immunex and AHP realized the bad news, that their original sales
expectations were grossly underestimated. To meet demand, additional facilities
were dedicated to manufacturing Enbrel. However, demand continued to exceed
supply. By July 2003, thousands were on the waiting list, meaning millions of
What went wrong? Immunex did not adequately perform market research which
resulted in the underestimation of the Enbrel market. Though it seems Immunex
correctly sized the market, they seem to have overestimated the ‘attrition rate’, or
the rate at which patients would try Enbrel but would not continue with it.
Immunex may have gained insight with a more rigorous marketing research
campaign during the clinical trials. As it stands, AHP and Immunex did not
realize Enbrel was a blockbuster until it was too late. Therefore, manufacturing
constraints inhibited Enbrel’s success for approximately three years. Had
Immunex applied more marketing resources to their research efforts, Immunex’s
story might have been very different today.
Hindsight is 20/20. It is easy to state the lack of effective marketing/market
development which lead to negative results at early stages of drug development.
But, what happens when a drug under development is a breakthrough product
with no analogue for comparison, as was Enbrel?
Forecasting market demand for a first-in-class, revolutionary product is a
more complex task than it is for an evolutionary product. Enbrel, a first–in-class
therapy for RA, exceeded the expectations of almost every expert in the field.
According to Wyeth, Enbrel was the first biologic created to treat RA. Aside from
Epogen and Procit, there were no other blockbuster biologic products currently
on the market. “The FDA was very concerned about immunologic problems
(cancer as secondary effects) with Enbrel but safety proved to be higher than
anticipated. Dealing with Enbrel was about dealing with the unknown, with no
analogue for comparison.9” (Wyeth’s visit 2004)
Immunex recognized that it could not market the product alone and turned
to Wyeth Pharmaceuticals for support. However, even with Wyeth’s core
competency of marketing, it was difficult to predict the uptake of Enbrel by
The Enbrel life cycle has been a roller coaster ride of facts, claims,
studies, additional indications, and FDA approvals. Bringing in a marketing-
based pharmaceutical company to help promote the drug and size the market is
a potential solution, but this does not absolve a biotechnology firm from
conducting in-depth marketing research. In Enbrel’s case, it is evident that more
comprehensive and earlier-stage market research at Immunex would have led to
millions more in revenue for Immunex and its partner, Wyeth. And perhaps it
wouldn’t have resulted in the acquisition of Immunex by Amgen
MINI CASE: NATRECOR - BETTER LATE THAN NEVER
Scios’ drug, Natrecor, is an example of a drug that was successfully
launched and marketed by a biotechnology company. However, when the
company was sold to Johnson & Johnson (“JNJ”) in 2003, the opportunities for
the drug expanded because of the reach and the relationships of JNJ’s sales
force and the complementarities between Natrecor and certain existing JNJ
products. Additionally, under the JNJ umbrella, Natrecor could be marketed in
additional settings that Scios could not reach on its own. How much value could
have been created and captured had Natrecor addressed these additional
markets from the beginning? Although Scios had partnered with
GlaxoSmithKline (GSK) for the European marketing rights to Natrecor, they did
not have a big pharmaceutical partner to help them with the marketing of
Natrecor in the US until after the product was already on the market. Although it
is difficult to quantify how much money Scios lost by delaying a partnership with
a pharama giant, it is not difficult to recognize that the synergies created by
JNJ/Scios for the promotion of Natrecor could have been realized earlier had
Scios partnered for US sales prior to launch.
About Natrecor. Natrecor (nesiritide) is indicated for the treatment of acute
congestive heart failure. The product, a recombinant B-type natriuretic peptide, is
a synthetic human hormone, which causes a vasodilatory response, and
represents the first approved treatment for acute congestive heart failure (CHF)
in nearly 15 years. The FDA approved Natrecorin treatment of acute episodes
of CHF on August 13, 2001 and the drug was launched in September 2001.
Scios’ marketing and commercialization plan. As of February 13, 2003, two and
a half years after launch, Scios’ marketing and commercialization efforts for
Natrecor were still progressing. Approximately 88% of the targeted hospitals
stocked Natrecor. Of those that stocked the drug in the third quarter of 2002,
87% reordered it in the fourth quarter. The FUSION (Follow Up Serial Infusions
of Nesiritide) pilot study, which was evaluating the safety and feasibility of follow-
up serial infusions of Natrecor, was nearing completion. The ADHERE (Acute
Decompensated Heart Failure National Registry) Registry had enrolled over
35,000 patients. Over 350 clinicians and staff attended the second annual 2003
ADHERE National Meeting in Palm Springs earlier in 2003. Enrollment
continued in the longitudinal study module of the ADHERE Registry that was set
to follow patients with advanced heart failure for up to two years to assess
change in quality of life as a function of medical management and disease
progression. Six abstracts related to Natrecor and acute congestive heart failure
were scheduled to be presented at the 2003 American College of Cardiology
(ACC) Annual Meeting in Chicago (March 30 - April 2).
Later in February 2003, Scios announced that it was selling the company to JNJ
and the acquisition was completed on April 29, 2003. Under the terms of the
transaction, Scios shareholders would receive $45.00 for each outstanding Scios
share. The transaction was valued at approximately $2.4 billion, net of cash.
Biotechnology/Pharmaceutical synergies. At the time of the announcement,
analysts believed that Natrecor could probably develop at a much faster rate with
JNJ’s institutional sales force and marketing efforts. Morgan Stanley’s analyst
covering Scios at the time of the acquisition announcement estimated that US
sales of Natrecor in 2006 would be $336 million, assuming a successful result
from Scios’ FUSION trial, which was exploring earlier-stage use of the drug. It
was assumed that JNJ had seen this data prior to the acquisition and thus
viewed it as a reason to move forward on this transaction. The Morgan Stanley
analyst covering JNJ at the time of the announcement thought that JNJ could
potentially grow sales of Natrecor to levels of $600 million in the US in 2006,
suggesting the synergies between JNJ and Scios could lead to an increase of
approximately $264 million in sales in 2006 for Natrecor. Together, Scios and
JNJ were considering new formulations with new administration alternatives
using JNJ’s Alza drug delivery technology.
The primary area of potential synergy was believed to exist in JNJ’s
extensive sales force and relationships in its Centocor and Ortho Biotechnology
divisions. Natrecor was launched in September 2001 and Scios has thus far
addressed the congestive heart failure (CHF) opportunity through the clinical
cardiologist. Centocor and Ortho Biotechnology would add their respective
strong relationships in the emergency room and critical care unit – a potentially
huge untapped market for Natrecor. Natrecor would complement the sale of
Cypher, a sirolimus-eluting stent, and Centecor drugs ReoPro (abciximab) for
acute coronary care, and Retavase (retaplase) for heart attacks. JNJ and Scios
also planned to expand Natrecor to the outpatient setting for less severe heart
failure, based on results of Scios' FUSION phase II trial, as well as in hospital
In the case of Natrecor, Scios gained additional revenue from a product
through synergies realized once it was purchased by JNJ. If Scios had identified
these potential synergies earlier and done a more thorough assessment of its
stand-alone ability to obtain sufficient reach for the product, it may have
partnered (rather than sold) at an earlier stage and reached peak Natrecor sales
OPTIMIZING THE MARKETING FUNCTION
Based on our field study we were able to extract some general observations that
help maximizing commercialization efficiencies:
Partnering at early stage of drug development. Small biotechnology companies,
specifically those without a commercial product but with a promising pipeline, can
pursue different paths to profitability. Our field research suggests that one path,
is for a firm to obtain funding and mitigate excess risk by partnering with a big
biotechnology or pharmaceutical company that has experience bringing biologic
products to market. CURIS, a Boston-based biotechnology firm that focuses on
regenerative medicine, is a good example of a company that pursues this path.
It has various promising molecules at the pre-clinical stage and has already
signed a co-development agreement with Genentech for one of these drugs, in
addition to two other deals with Wyeth and JNJ. These strategic alliances
provide CURIS with upfront cash and a share of future profits if the drugs reach
the market. Furthermore, they also increase the probability of these drugs
making it to market based on the marketing and approval process expertise that
the partners bring to the table. However, in order to maximize how much CURIS
will receive in such strategic alliances, it must have an accurate picture of the
potential value of its pipeline. This will help to increase its negotiating power and
ensure that it is not being taken advantage of in the deal making process. This
assessment can only come through detailed, early stage market research.
Early stage market development. Clearly an efficacious marketing effort in the
early stages of drug development is critical to the success of a biotechnology
company. However, small biotechnology companies are science-driven and
have limited financial resources, the marketing role is often left to the corporate
development or business development functions, if it is performed at all. Our
field research suggests that in small biotechnology firms, functions are all
interrelated and no marketing department exist10 (Curis and Immunogen visit
2004). Typically, the strategic planning group conducts marketing for early stage
drugs. Yet some of these small companies have been able to incorporate robust
marketing functions within their business development departments. Again,
CURIS is an example. “In the development process, it is extremely vital to
determine early on which direction you put a product to market and into what
indication. A successful product development effort must reflect commercial
interests and consider reimbursement issues. Sometimes, biotechnology firms
focus too much on science and can forget about the business part.12” (Missling
There are two key elements needed to establish an early development
marketing function: 1) People, finding qualified people to conduct this activity;
and 2) Attention, a serious realization from senior management of the
People that will be effective in early development marketing should have a
clear understanding of science as well as an understanding of
pharmaceutical/biotech marketing principles. People that are comfortable
dealing with very loose statements and thrive in unstructured environments and
can make qualitative assumptions are usually high performers. “Human beings
are not used to making assumptions, they tend to avoid them. (Missling 2004)13”
In the biotechnology industry, the earlier the assumptions are made for
understanding the potential market, the better off the firm is in its ability to
estimate the potential of a drug. The process for estimating a potential molecule
market is an iterative process and therefore requires a person with good
interpersonal skills to interact with many people, including scientists. “At CURIS,
the process to estimate a market is an iterative process, and I always involve
people in order to obtain buy-in. (Missling 2004)14”
It is also vitally important to gain senior management’s ‘buy-in’ regarding
the importance of the marketing role. Management is usually too focused on
funding issues and forget about other, very important, functions of their
companies. There is also a tendency to believe that the drug benefits alone will
be enough to successfully sell an approved product.
Genentech has made the successful transition from a small biotechnology
to a leading biotechnology company by both understanding the importance of
marketing and cleverly integrating it with the science. Genentech still possesses
a scientific culture by allowing its scientists to explore a wide array of drugs.
However, the scientists are not completely free to explore. The marketing
department has essentially created key disease areas that have market potential.
Scientists are then allowed to explore molecules within these disease areas, and
marketing understands that any developments have an identified market. This
creates what almost amounts to a ‘checks & balances’ system between the R&D
scientists and marketing groups. Furthermore, it gives the scientists freedom to
innovate and the marketing group assurance that the new developments will
A FRAMEWORK FOR EFFECTIVE MARKET PLANNING AND ANALYSIS
Strategic marketing and its incorporation throughout the drug development
process is a key to the success of new product development at both
biotechnology and pharmaceutical companies. There are several key marketing
considerations that should be examined well in advance of a product launch. In
order to optimize the marketing efforts in the development of new biotechnology
and pharmaceutical products, it is important for companies to examine these
factors while the product is in development. Figure 1 provides some of these
considerations at key points during the drug development process.
Although this model was designed for a large pharmaceutical company
with a larger marketing staff than many small biotechnology companies, it can
still be effectively utilized on a more informal basis at smaller companies.
Smaller companies may find this model useful in identifying key marketing
related considerations at various stages throughout the drug development
In the R&D phase, it is important to identify the intellectual property
positions on the compounds and review the discovery efforts to ensure they are
in line with the overall strategic priorities of the company. The marketing team at
CURIS is very proactive about including themselves in the market planning
process as early as possible in the R&D phase. Because the company is smaller
and has limited funds for the very expensive development process, it must
carefully select the potential products to pursue and then choose which ones to
partner and which ones to develop alone. To do this, the marketing team makes
assumptions and builds estimates of the potential US markets for the products
and indications that might be coming out of its R&D department. It can then
make more informed go/no go decisions and be more knowledgeable for
potential partnering and alliance negotiations.
During the preclinical phase, it is important for companies to begin
developing a vision for the potential product as well as to identify the key
attributes and value drivers that will make the product succeed.
Once they enter phase I clinical trials, the company should be able to
identify the minimum attributes that the compound must demonstrate in order to
achieve success. During phase I/IIa trials, the company should also start to
examine the patient flow within the market they are hoping to enter, identify what
clinical endpoints they will eventually have to achieve in order to effectively
compete with products currently on the market, and begin to think about the
potential economics and pricing of the product they are developing. During
phase IIa trials, the company may also want to begin targeting key physicians,
patient groups, and thought leaders in order to solicit important market research
information and to increase awareness and acceptance of what the company is
developing. After collecting this information, the company should be able to
make some informed management decisions regarding the clinical trial strategy
going forward and garner more clarity into likely investment levels. The company
should also have a solid understanding of the competitive landscape and what
the positioning strategy of their product will be.
During the phase IIb/III stages of development, the company should be
developing a publications plan, identifying and communicating with key opinion
leaders, and finalizing pricing and reimbursement strategies. During filing, the
company should work to ensure that they have a competitive label and an
appropriate channel strategy. After launch, the company needs to begin the
process of life cycle management and start to examine new claims, indications
If companies are proactive about incorporating marketing earlier in the
development cycle, they will be well prepared to launch and will be able to
accelerate the time to peak sales. In biotechnology and pharmaceuticals, this is
particularly important due to intellectual property concerns. Because there is
only a limited amount of time that a drug is covered by its patent, companies
should strive to attain peak sales as soon as possible in order to maximize their
Biotechnology firms are often small organizations, with limited resources
and a focus on early stage drug development. For these firms, the marketing
effort is often over-looked. Based on our analysis, we believe that these firms
will be better positioned over the long run if they allocate human resources to the
marketing function at an early stage in the development cycle.
Some general important reasons for incorporating this early stage marketing include:
1. Market planning contributions can include key insights into go/no go
decisions, optimal indications, clinical outcome endpoints and economic
2. The market planning process gives information about potential end users
and to determine the acceptance and adoption of new products. Similarly,
clinical trial information that satisfies not only safety and efficacy but also
commercial endorsement is essential for maximizing profits. Safety and
efficacy endpoints help to guide decision makers towards the potential
levels of success for a product. If the expected outcome of a drug falls
short of end user expectations, companies avoid huge investments in
3. Allows the selection of optimal indications (see Viagra case). Once the
FDA accepts a drug for a certain therapy, that lead indication sets the tone
for the entire product life cycle. Market size, competitive landscape, ease
of data collection and physician preference are a few important factors to
consider when determining the most advantageous indications for new
drugs. “Quantitative market research that analyzes physician preferences
measured against factors such as price and efficacy can help the project
team determine what the lead indication will be. (Garrett 2002) 15”
4. Market research, focused on future consumers, plays an important role in
clinical outcome endpoints. Recently, the FDA has begun to require an
‘outcomes’ component for every NDA submission. This component
typically consists of significant differentiation for similar products. A clear
example of this outcome is Viagra and Cialis, where the latter was the
second to market product with clear and significant clinical improvements
in outcome endpoints. Thus, by incorporating the marketing research
function earlier into the development process, a firm can increase its
understanding of consumer needs and its ability to create clearly
5. Early marketing allows biotechnology companies to link economic benefits
to clinical benefits. “The planning team must capture the appropriate
pharmacoeconomic data in the clinical design of phase III clinical trials to
generate economic benefit data that are consistent with managed care
organization evaluation guidelines.” (Garrett 2002) The objective of these
firms should be to reduce organizational risk, maximize success potential,
Finnally, the benefits of incorporating marketing into drug development
earlier are multiple. In the case of Enbrel, Immunex underestimated the size of
the market and lost millions of potential dollars as a result. Early stage marketing
incorporation will allow small biotechnology companies to make more informed
decisions throughout the product launch process. It may also position smaller
biotechnology companies more favorably in the negotiations of strategic
marketing alliances. In the case of Natrecor, Scios gained additional revenue
from a product through synergies realized once it was purchased by a larger
pharmaceutical company. If it had identified these potential synergies earlier and
done a more thorough assessment of its stand-alone ability to obtain sufficient
reach for the product, it may have partnered at an earlier stage and reached
peak Natrecor sales sooner. A distinguishing factor of a market oriented
biotechnology firm is its ability to recognize the potential value of early stage pre-
clinical molecules and form deals with the right partner, at the right price, and at
Figure 1. Framework for Marketing Planning Process
Preclinical Phase I / IIa Phase IIb / III
Vision and strategy for therapy. Patient flow.
physicians, thought-leaders,and advocacy groups to increase awareness.
Source: Johnson & Johnson and student interviews.
Garrett, S. 2002c “Eleven steps to successful Market Planning”, Pharmaceutical Executive’s Successful Product Management Supplement, June issue, pg. 6-18 Burrill, S. 2003.Biotech 2003 17th annual Report on the industry, Burrill & Company, pg. 333. Fox News: Cavuto Business Report. 1997. “Interview with the CEO of Immunex (right after Phase III study)”, September 12. Dow Jones News Service. 1998. “Immunex CEO: Enbrel Could Help Up to 1.8M Patients”, March 11, 1998. Dow Jones News Service. 1998. “Immunex: Adams Harkness Cites Arthritis Drug, Enbrel”, July 10,. CNBC/Dow Jones Business Video. 1999. “Squawk Box – Immunex – Chairman & CEO - Interview”, February 9. Wyeth Executive Roundtable. Visit to Wyeth Biopharma, Biotech Ventures Trip Andover, MA, March 2004. Curis, Inc. and Immunogen, Inc. Visit. 2004. Roundtable with Kellogg Students. Biotech Ventures Trip, Cambridge, Massachusetts, March. Missling, C. 2004. CURIS, INC. “Presentation to Kellogg Students” Biotech Ventures Trip, Cambridge, Massachusetts, March.
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