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DHL Express appoints Duncan Gates as new Country Manager for the Philippines
Manila, Philippines, 12 May 2010 – DHL, the world’s leading express company, today announced the appointment ofDuncan Gates as Country Manager for DHL Express Philippines. As Country Manager, Duncan will be responsible for thegeneral management of performance, operations, and commercial activities of the business in the Philippines. This includes the development of the air express business, providing business direction, ensuring robust growth, healthy cashflow, market leadership and the continuance of industry-leading service standards.
In a previous role as Deputy Country Manager for Indonesia based in Jakarta in 2007, Duncan was instrumental in driving theDHL First Choice program, a customer-centric quality program aimed at driving positive business impact through continuousprocess improvement. Yasmin Aladad Khan, DHL Express Senior Vice-President for Southeast Asia said, “We are happy tohave Duncan on board. Having been Deputy Country Manager for 18 months in Indonesia has greatly complemented hiscommercial experience and provided in-depth exposure to facets of customer service, finance, HR and operations. The totalexperience will be an asset in his new role.” “I am looking forward to my new role as Country Manager for the Philippines, this country is rapidly developing and DHLExpress as a facilitator of trade sees itself as a key Philippines’ partner in sustaining that growth,” said Duncan. Ourexpertise in air express and logistics services as well as our long-term familiarity with this market puts us in a unique positionthat allows us to identify opportunities in the Philippines for our customers and further strengthen DHL’s presence here.” Duncan began his career with DHL more than 15 years ago and has since held various marketing and sales positions inSydney, Dubai and Singapore. Prior to this appointment, he was the Vice President of Sales and Marketing for SoutheastAsia. Under Duncan’s leadership, the Southeast Asia sales and marketing team delivered solid results – even in challengingeconomic conditions - with year-on-year double digit revenue growth.
Duncan enjoys the outdoors and is excited to explore the diverse wildlife and natural wonders in The Philippines. He holds aBachelor of Commerce, with a major in Marketing from Otago University, New Zealand. DHL – The Logistics company for the world DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHLcommits its expertise in international express, air and ocean freight, road and rail transportation, contractlogistics and international mail services to its customers. A global network composed of more than 220 countriesand territories and about 300,000 employees worldwide offers customers superior service quality and localknowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climateprotection, disaster management and education.
DHL is part of Deutsche Post DHL. The Group generated revenue of more than 46 billion euros in 2009.
Tel: +65 6880 6210 Email: Karen.Cctan[at]dhl.com EON, The Stakeholder Relations Firm Niña Espiritu, nina[at]eon.com.ph Nicole Santiago, nicole[at]eon.com.ph Article originally appeared on EON The Stakeholder Relations Firm (http://www.eon.com.ph/).
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